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Privacy Policy

Effective Date: May 24, 2025

1. Introduction

Welcome to BlendBot ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based AI assistant application (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We adhere to the highest privacy standards and comply with strict EU and GDPR (General Data Protection Regulation) laws.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Service. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Service.
  • Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service. We also collect data on your interactions with the Service, such as the queries you make and the responses you receive. This data is collected for the primary purpose of product development and service improvement.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Email you regarding your account or order.
  • Improve the efficiency and operation of the Service.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Notify you of updates to the Service.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Service.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter or other marketing communications if you have granted permission to do so. You may opt-out of receiving these communications at any time.

We collect, store, and analyze usage data purely for product development purposes. We do not use this data for advertising.

4. Cookies and Tracking Technologies

We generally do not use cookies for tracking user behavior for advertising or similar purposes. We may use cookies and other tracking technologies to help customize the Service and improve your experience. These may include technical cookies necessary for the functioning of the site or to enhance user experience, such as remembering your preferences.

We use a privacy-focused, lightweight web analytics tool called Umami. Umami does not use cookies and does not collect any personal data. It anonymizes all data collected, such as website traffic and usage statistics, to help us understand how our Service is being used and to improve it. You can learn more about Umami and its privacy practices at their website.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance (only if you have opted-in).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at.

Company: MB Scoris. Company code: 306224848. Address: Vilnius, Kalvarijų g. 125, LT-08221, Lithuania.